Welcome to MacSam. These Terms and Conditions outline the rules and regulations for the use of my website and services. By accessing this website and engaging in my services, you accept these terms in full. If you disagree with any part of these terms, please do not use my website or services.
Introduction
MacSam provides Apple support and training services to clients. These Terms and Conditions govern your use of the website and any services provided by MacSam. The terms “I,” “me,” “my,” and “MacSam” refer to the owner of the website.
Services
MacSam offers services related to Apple product support, training, and consultations. Services are subject to availability and may change without notice. I reserve the right to refuse service to anyone for any reason at any time.
Pricing and Payment
- Services are charged on an hourly basis at a rate of $132 per hour or part thereof.
- Custom pricing options are available for full-day consultations, group demonstrations, and professional advice services.
- Payments are due upon completion of services unless otherwise agreed upon.
- I accept various payment methods, including credit card, bank transfer, and cash.
Cancellations and Refunds
- Clients may cancel or reschedule appointments with at least 24 hours’ notice to avoid a cancellation fee.
- A cancellation fee of 50% of the service charge will apply for appointments cancelled with less than 24 hours’ notice.
- Refunds will be issued at my discretion, subject to the circumstances surrounding the cancellation or dissatisfaction with services.
Intellectual Property
- All content on this website, including text, graphics, logos, and images, is the property of MacSam or its content suppliers and is protected by Australian and international copyright laws.
- You may not reproduce, distribute, or otherwise use any content from this website without my express written permission.
Limitation of Liability
- MacSam will not be liable for any indirect, incidental, special, or consequential damages arising from the use of services or inability to access the website.
- I will not be responsible for any data loss or damage to devices during the provision of services.
Privacy
- Your privacy is important to me. I collect and use personal information in accordance with the Privacy Act 1988 (Cth). Please review my Privacy Policy for more information on how I handle your personal data.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Australia.
Changes to Terms
I reserve the right to amend these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this website. Your continued use of the website and services constitutes acceptance of any changes.
Contact Information
For any questions or concerns about these Terms and Conditions, please contact me at 0417 002 009 or use the contact form.